Cameras & capture
Why does my camera show video but no sound?
The intended camera/capture-device audio is heard and recorded on the expected track.
Before you start
Open the intended collection/layout and prepare a safe rehearsal. Have the device, media or receiving service required by the task available.
Where to find it
See Video Capture Device for the exact controls and navigation.
Steps
- Open Video Capture Device Properties and check the selected Device.
- Review Audio Output Mode and any audio-selection message.
- If needed enable Use custom audio device and select the correct Audio Device.
- Save and Close, then check the mixer meter and a short recording.
Check the result
The intended camera/capture-device audio is heard and recorded on the expected track.
Helpful information
Video can continue when audio selection is still required. Do not choose an unrelated microphone automatically.
If something is wrong
Check device permission, source mute and output-track assignment separately.
Related help
Video Capture Device · Frequently Asked Questions · All guides
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