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Getting started & account

Why do I need to set up a workspace again after updating to 1.1.3?

Prepare the fresh workspace used by the 1.1.3 release.

Before you start

Keep earlier saved data, exports and backups; save work before updating.

Where to find it

Startup sign-in and Set up workspace.

Steps

  1. Sign in with the account that owns your plan.
  2. Complete step 1: collection name, Normal/Pro, layout, theme, language, branding and monitoring defaults.
  3. Continue to step 2 and choose camera/audio inputs and presenter information, then Create.
  4. Restore supported exported content or prepare the show again, then test scenes, sound and destinations.

Check the result

The new workspace opens and is checked before a production.

Helpful information

1.1.3 starts a fresh workspace rather than automatically opening earlier saved configuration. Keep older data; importing an export depends on the current version accepting it.

If something is wrong

Do not delete earlier data to fix a missing collection. Contact support if the import is rejected or expected work is unavailable.

Update workspace notice · First setup · Frequently Asked Questions · All help

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