Getting started & account

Why does MCast ask me to sign in when I reopen it?

Renew account access when saved sign-in verification is no longer valid.

Before you start

Have internet access and the same MCast account used for your plan.

Where to find it

The startup sign-in screen or Help > License.

Steps

Choose Sign in again and Sign in with Google.
Complete sign-in in the browser and return to MCast.
Open Help > License and check Plan, Validity and feature access.
If a purchase is missing, check the account and use the offered Refresh or Restore purchases action.

Check the result

MCast admits the workspace with the verified account access.

Helpful information

Saved verification normally lasts up to 48 hours and may end sooner with the plan. Closing and reopening does not extend it. An already open session continues without a timed sign-in interruption; fresh sign-in can be required on the next launch. Refresh, purchase/restore, sign-in and Logout are deliberate actions that can change access.

If something is wrong

Use the correct account and check connectivity. Canceling browser sign-in lets you retry. If expired access cannot be refreshed, sign in again.

Account access · Plans · Frequently Asked Questions · All help