Getting started & account

How do I verify my saved account without signing in again?

Retry saved-account verification when startup cannot confirm access.

Before you start

Open the intended collection and prepare sample content for a rehearsal. Confirm the controls are available in your installed version.

Where to find it

Startup Account verification > Retry verification.

Steps

Connect to the internet and review the displayed message.
Choose Retry verification.
Wait for the result and continue when access is confirmed.
Use Sign in only if verification cannot recover access or the screen requests it.
Open Help > License to check the current validity and plan.

Check the result

Saved access is verified or the screen gives the next action.

Helpful information

Compatible updated versions support up to four days of saved offline verification, capped by plan validity, with renewal during the final 24 hours. Existing shorter verification keeps its deadline until renewed. Offline expiry does not extend itself. A fresh-setup update or explicit Logout can require sign-in.

If something is wrong

Check connectivity and account validity. Do not delete saved work to solve a verification error. Use the displayed sign-in action if the saved session is no longer valid.

Account verification · Update setup · Frequently Asked Questions · All help